This Privacy Policy explains how I collect, use, store and protect your personal information when you use this website or contact me for counselling, couples counselling, birth debriefs or trauma therapy.

I am committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the BACP Ethical 

Framework for the Counselling Professions.

This website is operated by Counsellor Midwife.

I am the data controller for the personal information collected through this website.

If you have any questions about this policy or how your data is handled, you can contact me at:
counsellor@therapistmidwife.co.uk

I may collect the following information:

• Your name
   
• Email address
   
• Phone number
   
• Information you choose to share when making an enquiry
   
• Information shared during counselling, couples counselling, birth debriefs or trauma therapy
   
• Basic website usage data (such as cookies)
   

I only collect information that is necessary to respond to enquiries or provide a safe, ethical and professional service.

Your information may be used to:

• Respond to enquiries and arrange appointments
   
• Provide counselling, couples counselling, birth debriefs or trauma therapy
   
• Maintain confidential clinical records
   
• Meet legal, ethical and professional obligations
   

Your information is never sold or shared for marketing purposes.

Under UK GDPR, the lawful bases I rely on include:

• Consent – when you contact me or choose to engage in therapy
   
• Contract – to provide therapeutic services
   
• Legal obligation – where record keeping is required by law or professional guidance
   
• Legitimate interests – to run my practice safely, ethically and effectively
   

All counselling and therapeutic work is confidential and conducted in accordance with the BACP Ethical Framework for the Counselling Professions.

There are rare circumstances where confidentiality may need to be broken, including:

• Risk of serious harm to yourself or others
   
• Safeguarding concerns involving children or vulnerable adults
   
• Legal or court requirements
   

These limits to confidentiality will always be explained clearly.

• Personal and clinical data is stored securely
   
• Digital records are password protected
   
• Any paper records (if used) are stored securely
   
• Data is retained only for as long as required by legal, ethical and professional guidance
   

Online sessions are offered via secure platforms such as Zoom. While reasonable steps are taken to protect privacy, no online system can be guaranteed to be completely secure.

Your information will not be shared with third parties unless:

• You have given explicit consent
   
• There is a safeguarding or legal requirement
   
• It is required for professional supervision or insurance purposes (anonymised where possible)
   

Under UK GDPR, you have the right to:

• Access the personal data I hold about you
   
• Request correction of inaccurate data
   
• Request deletion of your data (where appropriate)
   
• Withdraw consent at any time
   
• Raise a concern with the Information Commissioner’s Office (ICO)
   

This website uses cookies. Please see the Cookie Policy below for more information.

This Privacy Policy may be updated from time to time. Any changes will be posted on this page.

If you have any questions about this Privacy Policy or how your data is handled, please contact:
counsellor@therapistmidwife.co.uk

Cookies are small text files that are stored on your device when you visit a website. They help the site function properly and provide information about how visitors use the site.

This website may use cookies to:

• Ensure the website functions correctly
   
• Understand how visitors use the site
   
• Improve website performance and user experience
   

Cookies do not collect information that personally identifies you.

• Essential cookies – required for the website to function properly
   
• Analytics cookies – help understand website usage (if enabled)
   

Where required, you will be asked for consent before non-essential cookies are used.

You can control or disable cookies through your browser settings. Please note that disabling some cookies may affect how the website functions.

This Cookie Policy may be updated from time to time. Any changes will be posted on this page.